Open Positions

 

Associate ­­­­Technical Writer

Associate ­­­­Technical Writer

Looking for a hard-working, motivated, deadline-driven individual to develop documentation for enterprise grade tools and applications.  Writers need to work well in a team environment, be flexible, and be willing to take on a wide range of responsibilities.

Education and/or Work Experience Requirements

  • Bachelor’s degree in technical writing, or a related discipline with equivalent in technical communication training.

  • Background in Financials or Supply Chain ERP is desirable.

  • Experience with instructional design is desirable.

Specific Skills

  • Ability to speak and write clearly, so that both technical and non-technical audiences can understand.

  • Ability to describe complex processes clearly and concisely.

  • Demonstrated eye for detail and consistency.

  • Familiarity with writing style manuals; ability to organize and format material in accordance with a standardized format.

  • Familiarity with financial concepts, processes, and software.

  • Basic familiarity with the agile software development process.

  • Effective time-management skills; ability to prioritize, follow-through with tasks, juggle multiple tasks, and meet deadlines.

  • Comfortable interviewing subject matter experts and receiving and giving feedback.

  • Analytical thinking, attention to detail, and problem-solving skills are imperative.

Responsibilities

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.

  • Research, analyze, and author documentation topics with guidance from a senior writer.

  • Edit documents for convention and style to maintain proper look and feel in all documentation.

  • Identify and make recommendations for improvement in the documentation and review processes.

  • Contribute to department internal documentation and procedures.

  • Test the software to confirm that it works the way it is documented to work.


Front End Engineers

Front End Engineers

Looking for hard-working, motivated, deadline driven individuals to develop enterprise grade tools and applications. Applicants should have multiple years of experience writing custom HTML, CSS, JavaScript and Typescript. Expertise writing modular front end code using HTML5, CSS3 (SASS), a must. Understanding the concepts of progressive enhancement, mobile first and future friendly design highly encouraged. Experience with web development frameworks also important.

Education and/or Work Experience Requirements

  • College degree in computer science

  • Proficient with OO analysis and design

  • Experience with Agile / Scrum development methodologies

  • Experience with developing cloud SaaS/PaaS solutions

  • Experience in building complex highly scalable and performant systems

  • 5+ years of experience in web application development

  • Experience with MEAN-style stack development a plus

  • Experience with responsive web design frameworks, Bootstrap

  • Experience with Java development

Specific Skills

  • Proficient understanding of web markup, including HTML5, CSS3

  • Understanding of server-side CSS pre-processing platforms, such as LESS and SASS

  • Proficient understanding of client-side scripting and JavaScript frameworks

  • Strong skills with Angular 2 framework a must, large scale projects a plus

Responsibilities

  • Develop new user-facing features

  • Build reusable code and libraries for future use

  • Ensure the technical feasibility of UI/UX designs

  • Optimize application for maximum speed and scalability

  • Assure that all user input is validated before submitting to back end

  • Collaborate with other team members and stakeholders


No Code Application Developer

Business System Analyst / No Code Application Developer

Looking for dedicated, problem solving, and hard-working individuals to develop enterprise grade applications on our no code development platform. Experience working with enterprise software is preferred.  Analysts need to work well in a team environment, be flexible, and be willing to take on a wide range of responsibilities.

Education and/or Work Experience Requirements

  • Proficient in Microsoft Excel

  • Bachelor’s degree, preferred majors include Computer Science, Computer Information Systems, Engineering, Finance, Accounting, Business Information Systems, Business Analytics, Supply Chain, or Mathematics

  • 3.3 GPA or better, or applicable working experience with enterprise software

  • Experience with Agile / Scrum development methodologies preferred

Specific Skills

  • Analytical thinking, attention to detail, and problem solving skills are imperative

  • Skills in at least one coding language preferred

  • Proficient verbal and written communication skills

Responsibilities

  • Take stakeholder requirements and develop innovative and creative business application solutions

  • Build system flow, automated tests

  • Serve as a domain expert within a product area

  • Generate user documentation and best practices

  • Collaborate with team members and stakeholders in an agile scrum environment


Senior Customer Support Representative

Senior Customer Support Representative

Seeking an experienced customer support representative that is comfortable helping to define the discipline within an enterprise software company.   An ideal candidate would bring experience with processes and case management systems and be eager to apply their knowledge to help define the next generation of customer support.

Education and/or Work Experience Requirements

  • 6 or more years of experience providing customer support for enterprise software applications (Oracle, SAP, Infor), SaaS experience preferred

  • Experience in managing a case management support system such as Salesforce, Oracle Cloud, or Zendesk

  • Bachelor’s degree

Specific Skills

  • Strong interpersonal and communication skills demonstrated with diverse audiences including technical roles

  • Proven ability to collaborate and build strong relationships with customers

  • Proven ability to engage across corporate functions - Product Management, Development, QA, Operations, Services, Executive Management

  • Proven ability to coach, mentor and lead a team to success

Responsibilities

  • Act as single point for escalations, taking cases to resolution and managing the communications within Nextworld and with the client

  • Assist in customer support team building including recruiting and mentoring

  • Drive the implementation of a case management system that allows tracking, analyzing, and maintaining an ongoing repository of customer issues

  • Develop support training requirements for internal and partner resources

  • Assist management in identifying ways to enhance business performance

  • Passion for customer service and making the function another area of differentiation for Nextworld


Software Automation Test Engineer

Software Automation Test Engineer

Responsible for the automation and testing of system infrastructure, performance and release operations related to software.  Works in close collaboration with software developers as part of an Agile Scrum team to deliver high quality features with full automation.

Education and/or Work Experience Requirements:

  • Bachelor’s degree in Computer Science or Engineering

  • Experienced with Agile / Scrum development methodology

  • Knowledge of web technologies such as REST, JSON

Specific Skills

  • Ability to troubleshoot and diagnose issues across multiple technologies as needed

  • Good written and oral communication and presentation skills

  • Excellent time management skills in handling multiple priorities with individual deadlines

  • Excellent troubleshooting skills. Strong analytical, problem solving, prioritization and decision-making skills

  • Curious, creative, and accepting of innovative ideas

  • Strong analytical thinker and problem solver

Responsibilities

  • Create and maintain test automation framework and tools around full-stack development: browser/mobile user interface, web services and at-scale data manipulation

  • Define and support feature acceptance criteria for complex analytic applications in collaboration with product owners

  • Work with other developers to design and implement tests in support of established acceptance criteria

  • Develop and maintain high-quality, maintainable automated tests to support feature and regression testing

  • Provide on-going management of automated tests

  • Demonstrate feature and regression testing for feature acceptance

  • Author bug reports and write/maintain test documentation

  • Assist in the development of support documentation

  • Participate in daily stand-up and retrospectives

  • Assist product owners in prioritization of bug fixes


Server Side Engineers

Server Side Engineers

Seeking skilled Java software engineers who work well in a team environment, are flexible, and willing to take on a wide range of responsibilities.  An ideal candidate would have experience in many of the skills listed below as well as solid computer science fundamentals.  

Education and/or Work Experience Requirements:

  • Proficient with OO analysis and design

  • BS Computer Science

  • Experience with Agile / Scrum development methodologies

  • Experience with developing large scale enterprise cloud SaaS/PaaS solutions

  • Experience in building complex highly scalable and performant systems

  • 5+ years of experience in Java technology

Specific Skills

  • Experience with micro-services deployment models

  • Experience with XML/JSON and REST

  • Knowledge of databases and database applications as well as with database persistence technologies - JDBC, JPA, etc.

  • Experience with distributed systems and multi-threaded applications

  • Programming in a linux environment

  • Experience in application security, system security, JWT and Oauth


Application Quality Analyst / Automation Analyst - Supply Chain

Application Quality Analyst/Automation Analyst - Supply Chain

Looking for dedicated and hard-working individuals to plan and develop automated tests scripts using our proprietary testing platform. Experience in the Supply Chain industry is required.  Previous QA experience is preferred, but not required.  QA Analysts need to work well in a team environment, be flexible, and be willing to take on a wide range of responsibilities.

Education and/or Work Experience Requirements

  • Proficient in Microsoft Excel

  • Bachelor’s degree, preferred majors in business or supply chain management.

  • 3+ years of experience in the Supply Chain Industry

  • 3.3 GPA or better, or applicable working experience with enterprise software or in procurement, inventory, sales order management. 

  • Experience with Agile / Scrum development methodologies preferred

Specific Skills

  • Analytical thinking, attention to detail, and problem-solving skills are imperative

  • Knowledge in procurement, inventory and/or sales order management

  • Knowledge and usage of enterprise software

  • Technically inclined

  • Proficient verbal and written communication skills

Responsibilities

  • Take requirements and development design plan and build automated test scripts

  • Monitor test scripts daily and troubleshoot failed tests

  • Document issues found in modules and products during automated regression testing

  • Manual test software as needed

  • Serve as a domain expert within a product area

  • Collaborate with team members and stakeholders in an agile scrum environment