Headquartered in Englewood, Colorado, R&R Millwork is a Build-to-Order (BTO) manufacturer of commercial cabinetry and store fixtures. Chipotle, King Soopers, Red Robin, and Core Power Yoga, as well as other restaurants and movie theaters, depend on R&R Millwork for their custom design and cabinetry solutions. President, Devin Harwell, has a passion for service. In 2015, he began a charity called Salone Rising where he allocates half of the company’s profits to support small businesses and a children’s village in Sierra Leone, West Africa.
For over 22 years, R&R Millwork used a legacy version of Sage for Financials, Procurement, Manufacturing, Projects, and Sales. The functionality gaps and aging architecture of the system gave rise to a number of time-consuming manual workarounds. Profit recognition for BTO manufacturers is critical as lead times span several months. R&R Millwork had to build a cumbersome spreadsheet to track this, which often involved a level of “guesswork”. They also faced a number of challenges associated with integrations to other technologies.
R&R Millwork has utilized Nextworld integration capabilities to automate the order of materials by tracking inventory in the item catalog and placing orders with suppliers when inventory is low, saving them hours of manual work a day.
By setting up an integration, R&R Millwork has automated the creation of bills of material and work orders generated by the company’s Computer-Aided Design (CAD) system.
Today, Workflow Orchestration helps R&R Millwork close out purchase orders upon invoice, eliminating hours of manual effort at the end of each month. Through Nextworld’s Projects Suite, the company automates recognition of profit for projects in progress, saving at least 2 days per month in manual effort.
President, Devin Harwell, plays the role of “citizen developer”, creating custom dashboards for every major position. He finds the customized dashboards extremely helpful for giving him and the Project Managers visibility into operations. The Executive dashboard shows Devin daily indicators of progress such as spend, profitability, and cash flow - in a single location.
R&R Millwork considers the selection of Nextworld’s ERP platform a success that has resulted in major time and cost savings, enabling his team to focus less on monotonous tasks and more on customer satisfaction.